About JaX STRATEGIC SOLUTIONS

Patients main complaint is difficulty getting someone to handle their issue.  Jax Strategic Solutions has assisted over 2,000 physicians and 6 hospitals to improve and monitor results.  This includes:

• After hours call handling
• Office call flow
• Vendor choices
• HIPAA regulations

Contact us with your questions.

Our Information Technology services help businesses optimize their operations and increase efficiency. Jax Strategic Solutions will work with you and your team to identify areas of improvement, streamline processes, establish reporting and help you run your business more effectively and efficiently.

"Nothing happens until someone sells something."

  Is nothing or not enough happening at your company?  Jax Strategic Solutions can help by identifying the issues and recommend the proper solutions  including staffing selections, sales tools, training, marketing , and procedures to give you an advantage over your competition.

There are a lot of choices for voice and phone providers but which one is best for your company?  Jax Strategic Solutions will research and interview the providers based on your company's needs and budget.  We will then present the best solutions for your decision. We can also project manage the installation. 

Customer Service is the image of your company.  Do they show and deliver the image and information that you want to provide?

  Jax Strategic Solutions will analyze and help with the implementation of the changes necessary to assure they have the right tools and attitude to keep your company growing.  

The needs of a call center are very complex. They include the tools and programs needed for an agent to do the job that you expect and your callers deserve.   You also need to have the reports necessary to identify performance.  Jax Strategic Solutions will become your partner to look at all facets of your call center and make the necessary recommendations.   

(Yes, we speak HIPAA too.)